As the President of Actability, Karen Rankin has been at the forefront of transforming how businesses leverage Act! CRM solutions since founding the company in 2002. With a deep commitment to client success, Karen has cultivated a reputation for delivering tailored consulting, implementation, training, and...
As the President of Actability, Karen Rankin has been at the forefront of transforming how businesses leverage Act! CRM solutions since founding the company in 2002. With a deep commitment to client success, Karen has cultivated a reputation for delivering tailored consulting, implementation, training, and ongoing support services that empower organizations to maximize their use of Act!. Her extensive expertise in databases and lead generation, combined with her passion for helping non-profits and small businesses thrive, positions her as a trusted advisor in the CRM landscape.
Under Karen's leadership, Actability has undertaken several key projects that showcase her strategic vision and hands-on approach. One notable initiative involved collaborating with a regional non-profit to streamline their donor management processes through customized Act! solutions, resulting in a significant increase in donor engagement and retention. Additionally, Karen has spearheaded training programs that not only enhance user proficiency but also foster a culture of continuous improvement within client organizations.
Karen's skills as a WiredContact Certified Consultant, along with her proficiency in social media marketing and sales management, enable her to provide comprehensive support that addresses the unique challenges faced by her clients. By listening carefully to their needs and aligning Actability's services with their objectives, she ensures that every partnership is not just a transaction but a pathway to sustained growth and success. With a keen eye on industry trends and a dedication to client satisfaction, Karen Rankin continues to lead Actability in its mission to help businesses of all sizes thrive in an increasingly competitive landscape.
