Karen Randazzo serves as the Senior Manager of Risk & Insurance for North America at Serco, Inc., where she leverages over 25 years of extensive experience in the insurance and risk management sector. In her current role, Karen is instrumental in identifying, analyzing, and mitigating...
Karen Randazzo serves as the Senior Manager of Risk & Insurance for North America at Serco, Inc., where she leverages over 25 years of extensive experience in the insurance and risk management sector. In her current role, Karen is instrumental in identifying, analyzing, and mitigating risks at both the enterprise and operational levels, ensuring that Serco's diverse portfolio of public services remains resilient and sustainable. Her expertise spans various domains, including healthcare, workers' compensation, and casualty insurance, allowing her to develop comprehensive risk management strategies tailored to the unique challenges faced by government clients.
At Serco, Karen leads key projects that focus on enhancing performance and efficiency while maintaining high levels of citizen satisfaction. She is adept at integrating innovative risk management practices into new business development initiatives, ensuring that risk considerations are embedded in the decision-making process from the outset. Her ability to navigate complex regulatory environments and her deep understanding of employee benefits further bolster her effectiveness in delivering transformative outcomes.
Karen's collaborative approach fosters strong relationships across departments, enabling her to spearhead initiatives that align risk management with organizational goals. By utilizing her project management skills, she drives continuous improvement and ensures that Serco remains at the forefront of public service delivery. With a commitment to excellence and a passion for creating sustainable solutions, Karen Randazzo is a key asset to Serco, Inc. and the broader risk management community.
