Karen Ng is a seasoned professional with over 20 years of extensive experience in the financial services sector, particularly in managing Asian operations for a global fund management house. Currently serving as the Director of Relationship Management at BNP Paribas Securities Services, Karen plays a...
Karen Ng is a seasoned professional with over 20 years of extensive experience in the financial services sector, particularly in managing Asian operations for a global fund management house. Currently serving as the Director of Relationship Management at BNP Paribas Securities Services, Karen plays a pivotal role in overseeing a dynamic team of client relationship managers and client services managers. Her leadership is instrumental in fostering strong client partnerships, ensuring that the needs of clients are met with tailored solutions that enhance trust and satisfaction.
In her current role, Karen is deeply involved in strategic account planning, where she leverages her expertise in middle office operations, global custody, and back office functions to drive client engagement and retention. Her experience includes successfully evaluating and managing complex projects, such as the outsourcing of back office operations, which has streamlined processes and improved service delivery. Additionally, Karen has demonstrated her ability to restructure middle office teams to better support front office operations, ensuring seamless interfacing with service providers.
Karen's proficiency spans a wide range of financial markets, including equities, fixed income, and alternative investments, with a particular focus on securities lending and corporate actions. Her comprehensive understanding of fund of funds and investment strategies allows her to provide clients with insightful guidance tailored to their unique needs. As a member of the management team, she contributes to the strategic direction of BNP Paribas Securities Services, driving initiatives that not only enhance client relationships but also position the organization as a leader in the competitive landscape of financial services.
