Karen Hernandez is an accomplished Director of Sales and Marketing at Courtyard Dallas DFW Airport North/Irving, where she leverages over a decade of diverse experience in the hospitality industry to drive revenue growth and enhance guest experiences. Her journey began in 2008 as a front...
Karen Hernandez is an accomplished Director of Sales and Marketing at Courtyard Dallas DFW Airport North/Irving, where she leverages over a decade of diverse experience in the hospitality industry to drive revenue growth and enhance guest experiences. Her journey began in 2008 as a front desk clerk, providing her with a comprehensive understanding of hotel operations and customer service. This extensive background allows her to approach challenges with a unique perspective, making her an invaluable asset to her team.
In her current role, Karen is responsible for developing and implementing strategic corporate pricing models that align with market trends and client needs. She excels in conducting daily sales calls and prospecting new business opportunities, ensuring a steady influx of bookings. Her ability to build rapport with top accounts and clients has resulted in long-lasting partnerships and superior quality events that exceed client expectations. Karen's expertise in meeting planning and event execution allows her to oversee the entire process from inception to completion, ensuring a seamless experience for all stakeholders.
Karen is also actively involved in the community and industry, attending trade shows and events to network and promote the Courtyard brand. Her skills in direct sales, revenue analysis, and social media marketing enable her to craft compelling marketing strategies that resonate with target audiences. With a passion for hospitality and a commitment to excellence, Karen Hernandez continues to elevate the standards of service and sales at Courtyard Dallas DFW Airport North/Irving, making her a leader in the competitive landscape of the hospitality industry.