Karen Chagnon serves as the Senior Director of Global Sales at Solera, Inc., where she leads a dynamic team of over 150 sales professionals dedicated to delivering cutting-edge SaaS solutions tailored for the automotive industry. With more than 20 years of experience in sales and...
Karen Chagnon serves as the Senior Director of Global Sales at Solera, Inc., where she leads a dynamic team of over 150 sales professionals dedicated to delivering cutting-edge SaaS solutions tailored for the automotive industry. With more than 20 years of experience in sales and marketing, Karen has cultivated a profound understanding of market dynamics, customer needs, and competitive landscapes. Her strategic vision and leadership have been pivotal in driving revenue growth and enhancing customer satisfaction across diverse markets.
In her current role, Karen has spearheaded several key projects that have significantly transformed the sales landscape at Solera. Notably, she was recognized as a President's Club awardee for outstanding performance in FY 2023, underscoring her commitment to excellence and results-driven approach. One of her most impactful initiatives involved the transformation of the repair team, where she successfully elevated the Average Selling Price (ASP) per deal by an impressive 20%. This achievement was realized through strategic discount reduction and promotional alignment, showcasing her expertise in sales operations and account management.
Karen is also passionate about empowering her sales team with value-based selling techniques, shifting the focus from price to the unique value propositions of Solera’s solutions. Her emphasis on teamwork and collaboration fosters a culture of innovation and continuous improvement, enabling her team to excel in new business development and sales presentations. With her extensive background in contract negotiation and business development, Karen Chagnon continues to be a driving force behind Solera's growth and success in the automotive SaaS market.
