As the Vice President of Conversational AI Sales at Kore.ai, Karen Andrews leverages over 15 years of extensive experience in SaaS customer experience (CX) platforms, focusing on digital omnichannel communication and AI-driven solutions. Her role is pivotal in steering the company's sales strategy for cutting-edge...
As the Vice President of Conversational AI Sales at Kore.ai, Karen Andrews leverages over 15 years of extensive experience in SaaS customer experience (CX) platforms, focusing on digital omnichannel communication and AI-driven solutions. Her role is pivotal in steering the company's sales strategy for cutting-edge technologies, including Natural Language Understanding (NLU) and AI-enabled virtual assistants. Under her leadership, Kore.ai is redefining the landscape of virtual assistant creation platforms, enhancing customer engagement through innovative experience delivery systems tailored for various industries.
Karen's expertise in building and executing effective go-to-market strategies has been instrumental in driving demand and establishing strong account champions within the B2B sector. She excels in cultivating executive relationships, enabling her to work closely with leaders across organizations to identify their unique challenges and deliver tailored solutions that leverage robotic process automation and e-commerce capabilities. Her proficiency in unified communications and contact center technologies further enhances her ability to create seamless, integrated experiences for clients.
Key projects under Karen’s guidance include the deployment of industry-specific solutions that not only streamline operations but also significantly improve customer satisfaction. By fostering cross-functional team leadership, she ensures that Kore.ai remains at the forefront of innovation, empowering businesses to harness the full potential of conversational AI. Karen's commitment to excellence and her strategic vision continue to position Kore.ai as a leader in the rapidly evolving landscape of digital communication and AI technologies.
