Kamilla Norrman is currently embracing her role as a Skibum at SkiStar AB for the winter season of 2023-2024, where she combines her passion for skiing with her extensive expertise in customer service and operations management. With a background as a certified NLP Coach, Kamilla...
Kamilla Norrman is currently embracing her role as a Skibum at SkiStar AB for the winter season of 2023-2024, where she combines her passion for skiing with her extensive expertise in customer service and operations management. With a background as a certified NLP Coach, Kamilla excels in interpersonal communication and relationship building, ensuring that every skier feels welcomed and supported at the ski lifts. Her daily responsibilities include greeting guests, assisting them with lift operations, and sharing her love for skiing, creating an engaging and memorable experience for visitors.
In addition to her hands-on role, Kamilla is actively involved in key projects aimed at enhancing customer satisfaction and operational efficiency within the ski resort. Her skills in problem-solving and team leadership allow her to effectively manage challenges that arise on the slopes, ensuring a seamless experience for all guests. Kamilla’s marketing communications expertise also plays a crucial role in promoting SkiStar’s offerings, helping to attract a diverse clientele and foster long-term relationships with both B2B partners and individual skiers.
Graduating from the University of Lund, Sweden, Kamilla brings a wealth of knowledge in business development and project management to her position. Her ability to train and mentor new team members not only strengthens the team dynamic but also elevates the overall service quality at SkiStar. As she navigates the exhilarating environment of the ski resort, Kamilla Norrman continues to leverage her skills and experiences to create a positive impact in the winter sports industry, making every day on the slopes a testament to her dedication and expertise.
