Justin Shedivy is a highly motivated and innovative behavioral health professional with over seventeen years of experience in both outpatient clinic and managed care settings. As the Manager of Behavioral Health Services - Case Management at Carelon Behavioral Health, Justin leads a dedicated commercial business...
Justin Shedivy is a highly motivated and innovative behavioral health professional with over seventeen years of experience in both outpatient clinic and managed care settings. As the Manager of Behavioral Health Services - Case Management at Carelon Behavioral Health, Justin leads a dedicated commercial business behavioral health case management team, where he plays a pivotal role in enhancing patient outcomes and ensuring compliance with federal regulations. His expertise in psychological assessment and crisis intervention allows him to effectively address the diverse needs of clients, particularly those grappling with dual diagnoses and chemical dependency issues.
In his current role, Justin is instrumental in developing and implementing key performance indicators (KPIs) that drive the team's success and improve service delivery. His strong supervisory skills enable him to mentor and coach team members, fostering a culture of continuous improvement and professional growth. By utilizing motivational interviewing techniques, Justin empowers clients to engage in their treatment journey actively, promoting better adherence to care plans and enhancing overall customer service.
Justin's commitment to excellence is evident in his leadership of key projects aimed at optimizing case management processes and improving access to behavioral health services. His resourcefulness and innovative approach to problem-solving have led to the successful implementation of programs that address the unique challenges faced by individuals in need of mental health support. As a result, Justin has established himself as a respected leader in the field, dedicated to advancing the quality of care within the behavioral health landscape.
