As the Vice President - Change Execution Manager at PNC, Justin Flack plays a pivotal role in steering the Lending Services Consumer Default Change Management team towards operational excellence. With a robust team of 10 full-time equivalents (FTE) distributed across four geographic locations, Justin is...
As the Vice President - Change Execution Manager at PNC, Justin Flack plays a pivotal role in steering the Lending Services Consumer Default Change Management team towards operational excellence. With a robust team of 10 full-time equivalents (FTE) distributed across four geographic locations, Justin is at the forefront of managing complex initiatives that arise from regulatory guidance, look-back efforts, and both global and local process improvements. His exceptional project management skills enable him to prioritize and execute multifaceted projects that align with PNC’s strategic objectives, ensuring compliance while enhancing efficiency.
Justin’s expertise in risk management and financial analysis is instrumental in navigating the intricate landscape of consumer lending. He actively collaborates with business partners to maintain a dynamic pipeline of initiatives, ensuring that the team is responsive to evolving regulatory requirements and market conditions. His strong analytical capabilities allow him to identify opportunities for process improvement, which he translates into actionable strategies that drive performance and mitigate credit risk.
In addition to his technical skills, Justin is a natural leader who excels in relationship management. He effectively delegates tasks and motivates his team to achieve outstanding results, fostering a culture of accountability and continuous improvement. His commitment to excellence and his ability to synthesize complex information into clear, actionable plans make him a key asset to PNC, as he champions initiatives that not only enhance operational efficiency but also contribute to the overall success of the organization in the competitive banking landscape.
