Julio Urrutia serves as the Director of Digital Engagement & Strategy at Ricoh Latin America Inc., where he is at the forefront of driving digital transformation initiatives that position the company as a leader in the digital services sector. With a visionary approach, Julio is...
Julio Urrutia serves as the Director of Digital Engagement & Strategy at Ricoh Latin America Inc., where he is at the forefront of driving digital transformation initiatives that position the company as a leader in the digital services sector. With a visionary approach, Julio is dedicated to creating a culture of innovation and collaboration, empowering his teams to leverage cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning, and Hyper-automation. His expertise in cognitive automation and digital strategy enables Ricoh to streamline operations and enhance customer engagement, ensuring that the organization not only meets but exceeds market expectations.
In his current role, Julio is spearheading several key projects aimed at integrating advanced digital solutions into Ricoh's service offerings. These initiatives focus on optimizing processes and harnessing data analytics to deliver personalized experiences for clients, ultimately driving business growth. His commitment to information security management and risk assessment ensures that all digital engagements are conducted with the highest standards of security and compliance, safeguarding both the company and its customers.
Julio's strategic mindset and extensive experience in program management allow him to navigate complex projects with ease, aligning them with Ricoh's overarching business objectives. By fostering a highly motivated and skilled workforce, he believes that people are the cornerstone of success in any digital transformation journey. Under his leadership, Ricoh Latin America Inc. is poised to redefine its digital landscape, making significant strides toward becoming the #1 Digital Services company in the region.
