Julian Silva is a seasoned Business Manager at Dillard's Inc., specializing in the fragrance department, where he leverages over five years of experience in the retail and food service industries. Currently pursuing a bachelor's degree in Computer Science at Sam Houston State University, Julian combines...
Julian Silva is a seasoned Business Manager at Dillard's Inc., specializing in the fragrance department, where he leverages over five years of experience in the retail and food service industries. Currently pursuing a bachelor's degree in Computer Science at Sam Houston State University, Julian combines his academic knowledge with practical expertise to drive sales and enhance customer satisfaction. His role involves coaching sales associates on essential knowledge and skills, focusing on effective selling techniques and customer engagement strategies.
In his position, Julian is instrumental in designing innovative sales initiatives aimed at meeting and exceeding monthly and yearly goals. He collaborates closely with multiple account coordinators and sales representatives from various fragrance brands, ensuring that the department remains competitive and aligned with market trends. His ability to analyze sales data and customer feedback allows him to implement targeted strategies that not only boost revenue but also enhance the overall shopping experience for customers.
Julian's skill set is diverse, encompassing sales, commercial operations, and customer service, complemented by a strong foundation in programming languages such as Java, C, and Ada. This unique blend of retail acumen and technical proficiency positions him as a forward-thinking leader in the fragrance sector, ready to adapt to the evolving landscape of the retail industry. As he continues to develop his expertise, Julian is committed to fostering a culture of excellence within his team, ensuring that Dillard's fragrance department remains a leader in customer satisfaction and sales performance.
