Julia Hagensen is a dynamic Sales Manager at novomind AG, where she leverages her extensive expertise in customer experience and business development to drive innovative solutions in the realm of intelligent customer service. With a focus on novomind iAGENT, Julia plays a pivotal role in...
Julia Hagensen is a dynamic Sales Manager at novomind AG, where she leverages her extensive expertise in customer experience and business development to drive innovative solutions in the realm of intelligent customer service. With a focus on novomind iAGENT, Julia plays a pivotal role in enhancing multichannel management for clients, utilizing cutting-edge technologies such as chatbots, email management, and social media integration. Her passion for creating seamless customer interactions is evident in her commitment to optimizing the user experience across all platforms.
In her current role, Julia spearheads key projects that aim to revolutionize how businesses engage with their customers. She collaborates with internationally diverse teams, drawing on her strong project management skills to ensure successful implementation of novomind's solutions. Her ability to conduct thorough market research and lead generation initiatives enables her to identify emerging trends and opportunities, positioning novomind AG as a leader in the customer service software industry.
Fluent in Danish, English, and German, Julia excels in building relationships with clients across various markets, enhancing communication and understanding. Her proficiency in tools like the WhatsApp Business API further expands the capabilities of novomind iAGENT, allowing businesses to connect with customers in real-time, just like a friend. Julia's blend of strategic insight, technical knowledge, and a results-oriented mindset makes her an invaluable asset to novomind AG, as she continues to shape the future of customer contact solutions.
