Judy Bosko serves as the Senior Vice President of Technical Services and Information Systems at Sysmex America, Inc., where she is a pivotal force in driving innovation and enhancing customer satisfaction within the diagnostics industry. With Sysmex ranked #1 in hematology market share globally and...
Judy Bosko serves as the Senior Vice President of Technical Services and Information Systems at Sysmex America, Inc., where she is a pivotal force in driving innovation and enhancing customer satisfaction within the diagnostics industry. With Sysmex ranked #1 in hematology market share globally and among the top ten diagnostics companies, Judy's leadership is instrumental in aligning organizational strategies with customer needs. Her high-energy approach as a change agent fosters a culture of continuous improvement, ensuring that both internal processes and external customer interactions are optimized for maximum value creation.
In her current role, Judy oversees a comprehensive suite of post-implementation customer support services, which includes technical product management, field support, and operational assistance. Her expertise in organizational change management and process improvement enables her to streamline operations, enhancing efficiencies that directly contribute to Sysmex's corporate performance. Judy is also at the forefront of integrating healthcare technology with innovative information systems, ensuring that Sysmex remains a leader in delivering cutting-edge solutions to its clients.
Key projects under her leadership include the development of external software products that enhance user experience and internal software initiatives that drive operational excellence. Her ability to lead cross-functional teams and build cohesive partnerships across departments has been vital in executing complex product development strategies and logistics solutions. With a strong focus on e-commerce and budgeting, Judy is committed to leveraging technology to transform Sysmex's service delivery model, ultimately reinforcing the company's position as a trusted partner in the healthcare sector.
