Jude Bolan serves as the Executive Head Housekeeper at The Runnymede on Thames Hotel and Spa, a prestigious 4-star establishment renowned for its luxurious accommodations and exceptional service. With over 40 years of extensive experience in various hospitality roles, Jude brings a wealth of knowledge...
Jude Bolan serves as the Executive Head Housekeeper at The Runnymede on Thames Hotel and Spa, a prestigious 4-star establishment renowned for its luxurious accommodations and exceptional service. With over 40 years of extensive experience in various hospitality roles, Jude brings a wealth of knowledge and expertise to her current position, where she oversees the daily operations of 180 elegantly appointed bedrooms, 14 versatile function rooms, and the AA award-winning spa facilities that cater to over 1,000 members.
In her role, Jude is not only responsible for maintaining the highest standards of cleanliness and organization but also for leading a dedicated team of housekeeping professionals. Her strong team management skills ensure that every staff member is motivated and equipped to deliver an unparalleled guest experience. Jude's proficiency in housekeeping management is complemented by her adeptness in utilizing technology, such as OPERA PMS, to streamline operations and enhance efficiency.
Key projects under Jude's leadership include the implementation of innovative cleaning protocols that align with industry best practices, ensuring the safety and satisfaction of both guests and staff. Her forward planning and time-efficient strategies have significantly improved workflow and productivity within the housekeeping department, allowing for seamless service even during peak periods. Jude's commitment to excellence and her ability to handle high-volume workloads make her an invaluable asset to The Runnymede on Thames, where she continues to elevate the standards of luxury hospitality.