Journey Meredith is a dynamic Sales Support Manager at iHeartMedia, where she plays a pivotal role in the Center of Excellence Sales Support Hub. With a rich background in the media industry, Journey has transitioned from her early days in television to becoming a key...
Journey Meredith is a dynamic Sales Support Manager at iHeartMedia, where she plays a pivotal role in the Center of Excellence Sales Support Hub. With a rich background in the media industry, Journey has transitioned from her early days in television to becoming a key player in sales support, leveraging her extensive experience in project management and business process improvement. Her journey began with hands-on roles, such as operating the teleprompter for morning news broadcasts, which laid the foundation for her understanding of the media landscape and honed her skills in administrative assistance and team management.
In her current role, Journey is instrumental in streamlining operations and enhancing the efficiency of the sales support team. She spearheads key projects aimed at optimizing business processes, ensuring that the sales team has the tools and resources necessary to excel. Her expertise in process design and optimization has led to significant improvements in customer relationship management (CRM) practices, ultimately enhancing customer support and satisfaction.
Journey’s commitment to training and development is evident as she mentors her team, fostering an environment of continuous learning and improvement. Her passion for the media industry, combined with her dedication to her family and community, drives her to achieve excellence in every project she undertakes. As a proud Texas native, Journey embodies the spirit of resilience and innovation, making her an invaluable asset to iHeartMedia and the broader media landscape.
