As the Lead Product Owner at World Wide Technology, Josh Wolfe plays a pivotal role in bridging the gap between client aspirations and product execution. With a strong foundation in Agile methodologies, Josh is adept at crafting strategic product roadmaps that not only align with...
As the Lead Product Owner at World Wide Technology, Josh Wolfe plays a pivotal role in bridging the gap between client aspirations and product execution. With a strong foundation in Agile methodologies, Josh is adept at crafting strategic product roadmaps that not only align with client goals but also drive innovation across large-scale teams. His expertise in stakeholder communication and collaboration ensures that all voices are heard throughout the product lifecycle, fostering an environment where cross-functional teams can thrive.
Currently, Josh is spearheading several key projects that leverage process automation and process mining to enhance operational efficiency and customer satisfaction. By employing Lean Six Sigma principles, he systematically analyzes workflows to identify bottlenecks and implement solutions that streamline processes. This commitment to continuous delivery allows for timely feedback loops, enabling teams to pivot quickly and adapt to changing market demands.
Josh's proficiency in SQL and ServiceNow further enhances his ability to manage complex data sets and optimize service delivery, ensuring that products not only meet but exceed customer expectations. His decision-making skills are instrumental in prioritizing backlog items, ensuring that the most impactful features are delivered first, ultimately driving business value. With a passion for innovation and a results-driven mindset, Josh Wolfe is dedicated to creating exceptional products that resonate with users and elevate the overall customer experience.
