As the Director of Product Implementation at Combined, a Chubb Company, Josh Cpcu leverages over 15 years of extensive experience in the insurance industry to drive the successful development and launch of innovative insurance products. His role is pivotal in bridging the gap between product...
As the Director of Product Implementation at Combined, a Chubb Company, Josh Cpcu leverages over 15 years of extensive experience in the insurance industry to drive the successful development and launch of innovative insurance products. His role is pivotal in bridging the gap between product design and execution, ensuring that new offerings are not only compliant with regulatory standards but also tailored to meet the unique needs of various markets. By engaging key stakeholders early in the product development process, Josh identifies potential enablers and barriers, facilitating a smoother transition from concept to market.
Josh's expertise in software product management and project management is instrumental in coordinating cross-functional teams, aligning product managers with strategic objectives, and optimizing the product filing process. His proficiency in information technology, particularly in mobile application development and software testing, allows him to implement cutting-edge solutions that enhance policy administration efficiency. Utilizing tools like Azure DevOps Services, Josh ensures that projects are meticulously scheduled and executed, fostering a culture of collaboration and innovation within the team.
Key projects under Josh's leadership have included the rollout of digital platforms that streamline customer interactions and improve user experience, demonstrating his commitment to integrating technology with insurance solutions. His strong interpersonal communication skills enable him to effectively convey complex concepts to diverse audiences, ensuring that all stakeholders are aligned and informed throughout the product lifecycle. With a keen eye for detail and a passion for driving results, Josh continues to make significant contributions to Combined's mission of delivering exceptional insurance products that meet the evolving needs of the market.
