Josh Brennan is a dedicated Help Desk/Desktop Support Manager with a wealth of experience in IT management and a proven track record of delivering exceptional customer service. With over two decades of expertise in network administration, Josh has honed his skills in troubleshooting, technical support,...
Josh Brennan is a dedicated Help Desk/Desktop Support Manager with a wealth of experience in IT management and a proven track record of delivering exceptional customer service. With over two decades of expertise in network administration, Josh has honed his skills in troubleshooting, technical support, and team leadership, making him a valuable asset in any IT environment. Currently, he is navigating an exciting career transition into the field of Cyber Security, driven by a passion for protecting digital assets and enhancing organizational security protocols.
At Career Break, Josh is focusing on expanding his knowledge in cybersecurity frameworks, risk assessment, and incident response strategies. He is actively engaging in key projects that involve developing robust security policies and implementing firewalls to safeguard sensitive information. His hands-on experience with Active Directory and Windows Server provides him with a solid foundation as he delves deeper into the complexities of cybersecurity.
Josh’s commitment to excellence is evident in his solutions-focused approach to help desk operations management, where he consistently exceeds end-user service level expectations. His interpersonal communication skills enable him to foster a collaborative team environment, ensuring that all team members are aligned in their goals and objectives. As he embarks on this new chapter, Josh is eager to leverage his extensive IT background while acquiring new skills that will position him as a leader in the cybersecurity domain. With a blend of technical expertise and a proactive mindset, Josh Brennan is poised to make a significant impact in the ever-evolving landscape of cybersecurity.
