Josephine Mba serves as the Deputy Chief Information Officer (CIO) for the City of Phoenix, where she plays a pivotal role in steering the city’s technology initiatives and ensuring that IT strategies align seamlessly with the overarching business goals of one of the largest municipalities...
Josephine Mba serves as the Deputy Chief Information Officer (CIO) for the City of Phoenix, where she plays a pivotal role in steering the city’s technology initiatives and ensuring that IT strategies align seamlessly with the overarching business goals of one of the largest municipalities in the United States. As a change agent, Josephine is dedicated to embracing innovation while fostering a culture of collaboration and support among her team and stakeholders. Her leadership extends to a diverse group of Project Managers and Business Analysts, where she cultivates an environment that encourages creativity and strategic thinking.
In her current role, Josephine is at the forefront of several key projects that leverage cutting-edge technology to enhance city services. These initiatives range from implementing advanced application development processes to optimizing vendor management strategies, all aimed at driving efficiency and improving customer service. Her expertise in innovation management and strategic planning enables her to develop comprehensive roadmaps that guide the successful launch of new products and services, ultimately benefiting the residents of Phoenix.
Josephine’s commitment to metrics-driven performance ensures that her team not only meets but exceeds project expectations. By focusing on reliability and fostering a strong PMO culture, she empowers her team to deliver high-quality outcomes that resonate with the city’s vision for a smarter, more connected community. Through her work, Josephine Mba exemplifies how technology can be harnessed to make a meaningful difference, both locally and globally, reinforcing her value proposition as a leader who truly understands the intersection of technology and human impact.
