Joseph Bonanno serves as the IT Director of End User Services and Product Management at Johnson & Johnson, where he leverages his extensive expertise in digital platforms and agile leadership to drive transformative initiatives across the organization. With a strong foundation in project management (PMP)...
Joseph Bonanno serves as the IT Director of End User Services and Product Management at Johnson & Johnson, where he leverages his extensive expertise in digital platforms and agile leadership to drive transformative initiatives across the organization. With a strong foundation in project management (PMP) and ITIL methodologies, Joseph is adept at overseeing the deployment of end-to-end digital solutions that align with business requirements and design specifications. His role encompasses a broad spectrum of responsibilities, including management of Site Delivery, PC Asset Management, and Software Distribution, ensuring that all services meet stringent Service Level Agreements (SLAs).
A key focus of Joseph's current projects involves enhancing the user experience through process reengineering and data analytics, which are instrumental in identifying areas for improvement and optimizing service delivery. His strategic planning skills enable him to effectively manage P&L oversight and vendor negotiations, ensuring that Johnson & Johnson maintains a competitive edge in a rapidly evolving digital landscape. Additionally, Joseph's expertise in change management facilitates seamless transitions during acquisitions and divestitures, allowing the organization to adapt swiftly while minimizing disruption.
Joseph is passionate about fostering cross-functional team leadership and promoting a culture of continuous improvement within his departments. By integrating innovative IT strategies and leveraging advanced technologies, he aims to enhance operational efficiency and drive sustainable growth. His commitment to excellence and proactive approach to problem-solving make him a pivotal figure in advancing Johnson & Johnson's digital transformation journey.
