Jorge Hidalgo currently serves as Vice President of Client Onboarding at BNY Mellon, where he leverages his extensive experience in investment banking and operations management to enhance client experiences and streamline onboarding processes. With a strong focus on Contracts Management for Securities Finance and Foreign...
Jorge Hidalgo currently serves as Vice President of Client Onboarding at BNY Mellon, where he leverages his extensive experience in investment banking and operations management to enhance client experiences and streamline onboarding processes. With a strong focus on Contracts Management for Securities Finance and Foreign Exchange, Jorge plays a pivotal role in ensuring that new clients are integrated seamlessly into the firm’s operational framework. His expertise in business process improvement and project management allows him to identify inefficiencies and implement strategic solutions that drive profit growth and operational excellence.
Jorge's reputation as an effective manager and mentor is evident in his ability to lead cross-functional teams across multiple departments. He fosters collaboration between middle office and back office operations, ensuring that all stakeholders are aligned and informed throughout the onboarding journey. His deep understanding of derivatives and capital markets enables him to navigate complex financial landscapes, making him a valuable asset in the fast-paced world of investment banking.
Key projects under Jorge’s leadership include the implementation of innovative IT enhancements that have significantly improved the client onboarding experience. By utilizing his skills in functional coordination and cross-functional team leadership, he has successfully managed initiatives that not only enhance operational efficiencies but also elevate client satisfaction. As a strategic partner within BNY Mellon, Jorge continues to drive initiatives that position the firm as a leader in the financial services industry, all while nurturing the next generation of talent through his commitment to mentorship and professional development.