Jorge Garza is a dedicated Customer Service and Sales Assistant at WheelImage, Corp, where he leverages his extensive experience in the automotive industry to enhance customer satisfaction and streamline sales processes. With a strong foundation in customer service, Jorge plays a pivotal role in assisting...
Jorge Garza is a dedicated Customer Service and Sales Assistant at WheelImage, Corp, where he leverages his extensive experience in the automotive industry to enhance customer satisfaction and streamline sales processes. With a strong foundation in customer service, Jorge plays a pivotal role in assisting customers with wheel fitment inquiries, product availability, and order status. His bilingual communication skills not only facilitate effective interactions with a diverse clientele but also enhance the overall customer experience, ensuring that every question is addressed promptly and accurately.
In his current role, Jorge is instrumental in supporting the sales team by providing critical pricing and availability information to wholesale vendors. This support is crucial in maintaining competitive advantage and ensuring that the sales team can meet customer demands efficiently. His proficiency in tools like Amazon Seller Central and his understanding of accounts payable further bolster his capability to manage complex transactions and foster positive relationships with clients.
Jorge's commitment to customer satisfaction is evident in his proactive approach to problem-solving and his ability to navigate the intricacies of international shipping. He is adept at utilizing social media platforms and online communities, such as Reddit, to engage with customers and promote products effectively. As a strong sales professional with a solid educational background from Huntington Park Senior High School, Jorge continues to expand his expertise in B2C sales and the gaming industry, positioning himself as a valuable asset to WheelImage, Corp. His passion for the automotive sector, combined with his skills in customer service and sales support, makes him a key contributor to the company’s success.
