As the Sr. Delivery Executive Director at NTT DATA Services, John Whippen plays a pivotal role in driving transformative initiatives for the Harvard Pilgrim Health Care account, particularly in the realms of Infrastructure, Cloud, and Security. With a strong focus on continuous improvement, John leverages...
As the Sr. Delivery Executive Director at NTT DATA Services, John Whippen plays a pivotal role in driving transformative initiatives for the Harvard Pilgrim Health Care account, particularly in the realms of Infrastructure, Cloud, and Security. With a strong focus on continuous improvement, John leverages his extensive expertise in IT infrastructure management to develop and implement innovative managed cloud and as-a-service solutions that align with the evolving needs of the healthcare sector. His strategic vision is instrumental in shaping the technology roadmap, ensuring that stakeholders are equipped with cutting-edge tools and services that enhance operational efficiency and patient care.
John's adeptness in service delivery and vendor management allows him to foster strong partnerships with key stakeholders, ensuring that projects are executed seamlessly and meet the highest standards of quality. He is skilled in program management, utilizing methodologies that promote business process improvement and optimize resource allocation across various projects. His proficiency in LAN-WAN technologies and data center operations further enhances his ability to lead teams in evolving IT infrastructures that are resilient and scalable.
In addition to his technical acumen, John is committed to staying ahead of industry trends and emerging technologies, which enables him to guide his teams in adopting best practices that drive innovation. His expertise in tools like Visio aids in visualizing complex processes, making it easier to communicate strategies and outcomes to stakeholders. Through his leadership, John Whippen not only enhances the service delivery framework at NTT DATA Services but also contributes to the broader mission of improving healthcare delivery through technology.
