John Ulm is a seasoned professional with over 20 years of experience in leadership, operations, and strategy, currently serving as the Senior Director of Service & Sales Operations at Sirius Computer Solutions. In this pivotal role, John leverages his extensive expertise to drive operational excellence...
John Ulm is a seasoned professional with over 20 years of experience in leadership, operations, and strategy, currently serving as the Senior Director of Service & Sales Operations at Sirius Computer Solutions. In this pivotal role, John leverages his extensive expertise to drive operational excellence and strategic initiatives that enhance client delivery and optimize performance across the organization. His leadership is characterized by a results-driven approach, where he skillfully manages a substantial P&L budget of $19.7 million while consistently achieving cost efficiencies—demonstrated by his ability to operate 10% below budget in FY21.
John’s commitment to fostering a high-performance culture is evident in his management of a diverse team of over 50 professionals, where he emphasizes employee training and development to ensure that staff members are equipped with the skills necessary to excel in a rapidly evolving IT landscape. His strategic vision includes a strong focus on cloud computing and system administration, enabling Sirius to stay at the forefront of technological advancements and meet the dynamic needs of clients.
Key projects under John's leadership include the implementation of innovative sales operations processes that streamline workflows and enhance customer service, ultimately driving revenue growth. His expertise in mergers and acquisitions (M&A) further positions Sirius to capitalize on market opportunities, ensuring that the company remains competitive in a challenging industry. With a strong foundation in executive-level communication and management, John Ulm continues to be a vital asset to Sirius Computer Solutions, steering the organization toward sustained success and operational efficiency.
