John Lyon, as the Area General Manager for four Walt Disney World Good Neighbor Hotels, brings a wealth of expertise and a deep-rooted passion for hospitality to his role at HHM Hotels. His journey began in the vibrant hospitality landscape of Las Vegas, where he...
John Lyon, as the Area General Manager for four Walt Disney World Good Neighbor Hotels, brings a wealth of expertise and a deep-rooted passion for hospitality to his role at HHM Hotels. His journey began in the vibrant hospitality landscape of Las Vegas, where he honed his skills at a prestigious 5-Diamond JW Marriott hotel. With over 24 years of award-winning experience, John has developed a comprehensive understanding of hotel operations, organizational development, and strategic planning.
At HHM Hotels, John oversees a diverse portfolio that includes three Marriott-branded properties—Springhill Suites, Towneplace Suites, and Aloft—alongside the Holiday Inn Express, all strategically located just minutes from the magic of Disney World. His leadership is pivotal in driving revenue growth and enhancing guest experiences through innovative marketing management and customer relationship management (CRM) strategies. John excels in district management, leveraging his skills in business analysis and goal analysis to optimize operational efficiency and maximize profitability across the hotels.
Currently, John is spearheading key projects aimed at elevating the guest experience and increasing brand visibility. His focus on catering management and sales initiatives has led to successful partnerships with local attractions, enhancing the value proposition for guests. Recognized for his supervisory skills and ability to foster a collaborative team environment, John is committed to nurturing talent within his teams, ensuring that every member is equipped to deliver exceptional service. His vision for the hotels not only aligns with the standards of excellence expected in the hospitality industry but also reflects a dedication to creating memorable experiences for every guest.
