John Inwood serves as the Technical Support Team Lead at Axyom.Core, where he leverages his extensive experience in technical support and project management to drive exceptional customer satisfaction and operational efficiency. With a robust background that spans both large multinational corporations and agile startups, John...
John Inwood serves as the Technical Support Team Lead at Axyom.Core, where he leverages his extensive experience in technical support and project management to drive exceptional customer satisfaction and operational efficiency. With a robust background that spans both large multinational corporations and agile startups, John has honed his skills in managing diverse teams, ranging from three to twenty members. His current role follows the acquisition of Casa Systems' 5G/4G assets by Lumine Group, which has been rebranded as Axyom.Core. This transition has allowed John to play a pivotal role in integrating advanced telecommunications solutions into the company’s offerings.
At Axyom.Core, John is instrumental in overseeing key projects that focus on the deployment and support of 4G and 5G core technologies. His expertise in the Elastic Stack (ELK), particularly with Kibana for data visualization, enables him to systematically troubleshoot complex issues and provide insightful analytics that enhance product performance. Additionally, he is adept at creating comprehensive training materials that empower team members and clients alike, ensuring a seamless transition to new technologies.
John’s strong analytical skills and customer-focused approach have made him a trusted resource within the organization. He is committed to fostering a culture of continuous improvement, utilizing tools like Red Hat OpenShift and Salesforce.com to streamline processes and enhance service delivery. As Axyom.Core continues to innovate in the telecommunications space, John’s leadership and technical acumen will be crucial in navigating the challenges and opportunities that lie ahead.
