John Bergman serves as the Vice President of Product & Engineering at Certinia, where he plays a pivotal role in shaping the future of Professional Services Automation and Enterprise Resource Planning (ERP) solutions. With a strong focus on Decision Intelligence and Machine Learning (ML) /...
John Bergman serves as the Vice President of Product & Engineering at Certinia, where he plays a pivotal role in shaping the future of Professional Services Automation and Enterprise Resource Planning (ERP) solutions. With a strong focus on Decision Intelligence and Machine Learning (ML) / Artificial Intelligence (AI), John leads the development of innovative products that enhance customer success and optimize the customer lifecycle experience. His expertise in enterprise solution architecture is instrumental in driving Certinia’s mission to deliver a comprehensive platform tailored for the services business.
At Certinia, John is currently spearheading several key projects that leverage advanced analytics and generative AI to transform data into actionable insights. His leadership in the Professional Services Cloud, ERP Cloud, and Customer Success Cloud solutions ensures that these products not only meet but exceed the evolving needs of clients. By integrating ML and AI into the core of these offerings, John is committed to enhancing decision-making processes, improving financial planning and analysis (FP&A), and enabling xP&A capabilities that empower organizations to thrive in a competitive landscape.
John’s extensive background in SaaS and software project management, combined with his strategic partnerships and go-to-market strategies, positions him as a thought leader in the industry. His adeptness in agile methodologies and product development ensures that Certinia remains at the forefront of innovation, delivering solutions that drive efficiency and foster growth for businesses across various sectors. As he continues to navigate the complexities of the tech landscape, John Bergman is dedicated to pushing the boundaries of what’s possible in the realm of enterprise technology.
