Joel Holliday serves as an Associate Director in End User Computing Engineering at KPMG US, where he plays a pivotal role in transforming the organization into a modern cloud workplace. With a strategic focus on managing six global teams, Joel oversees the architecture, engineering, development,...
Joel Holliday serves as an Associate Director in End User Computing Engineering at KPMG US, where he plays a pivotal role in transforming the organization into a modern cloud workplace. With a strategic focus on managing six global teams, Joel oversees the architecture, engineering, development, and operations of 18 critical products that support over 50,000 endpoints. His expertise in Office 365, Windows 10, and Microsoft Azure allows him to align technology strategies with business objectives, ensuring seamless integration and delivery of services.
In his current role, Joel champions Agile methodologies to enhance product and resource portfolio management, driving business-aligned feature deliveries that meet the evolving needs of clients and stakeholders. His detail-oriented leadership style is complemented by a strong emphasis on the customer experience, which he recognizes as a key factor in reducing the total cost of ownership. Joel's commitment to service excellence is evident in his responsibilities as the service owner for desktop engineering and print services, where he continuously seeks innovative solutions to improve operational efficiency.
Moreover, Joel's extensive background in enterprise architecture and system administration, combined with his proficiency in MECM and software packaging, positions him as a thought leader in the industry. He is adept at forging strong relationships with senior management and stakeholders, enabling him to deliver cost-effective solutions that drive organizational success. As KPMG US navigates the complexities of the digital landscape, Joel's strategic insights and technical acumen are instrumental in shaping the future of end-user computing.