As the Vice President of Global Operations and Service Delivery at Secureworks, Joe Strathmann brings over two decades of extensive experience in cybersecurity services and Information Technology operations. In his current role, he leads a dynamic team of approximately 1,000 cybersecurity professionals dedicated to delivering...
As the Vice President of Global Operations and Service Delivery at Secureworks, Joe Strathmann brings over two decades of extensive experience in cybersecurity services and Information Technology operations. In his current role, he leads a dynamic team of approximately 1,000 cybersecurity professionals dedicated to delivering Managed Detection and Response (MDR), Customer Success Management, Extended Detection and Response (XDR) Product Support, and Professional Services. Joe's strategic vision is pivotal in transforming Secureworks from a traditional Managed Security Service Provider (MSSP) into a cutting-edge, cloud-native organization that excels in XDR, Software as a Service (SaaS), and Security Operations.
Under Joe's leadership, Secureworks has seen significant growth in services revenue and gross margin, driven by his expertise in operational scaling, process improvement, and capability innovation. His approach emphasizes the importance of a customer-centric experience, ensuring that clients not only receive top-tier cybersecurity solutions but also benefit from a seamless and supportive service delivery model. Joe's commitment to hiring and developing talent has fostered a culture of excellence, where cybersecurity professionals are empowered to innovate and excel in their roles.
Key projects under Joe’s guidance include the enhancement of Secureworks' service delivery frameworks and the integration of advanced technologies to optimize operational efficiency. His proficiency in pre-sales and solution selling has also played a crucial role in aligning Secureworks' offerings with evolving market demands, ensuring that the organization remains at the forefront of the cybersecurity landscape. With a keen focus on clean technology and e-waste management, Joe is not only driving business success but also championing sustainable practices within the industry.