Joanne Hilger is a seasoned Store Manager and Vice President at TD Bank, where she excels in overseeing the Cochituate Banking Office's operations. With a robust background in the banking industry, Joanne brings a wealth of experience in sales management, branch operations, and team development....
Joanne Hilger is a seasoned Store Manager and Vice President at TD Bank, where she excels in overseeing the Cochituate Banking Office's operations. With a robust background in the banking industry, Joanne brings a wealth of experience in sales management, branch operations, and team development. Her role is pivotal in driving business development initiatives, ensuring exceptional customer service, and fostering community engagement through various activities. Joanne's leadership is characterized by her commitment to the WOW customer service philosophy, which emphasizes creating memorable experiences for clients.
In her current position, Joanne is responsible for managing a diverse portfolio that includes commercial, consumer, and small business accounts. She adeptly navigates the complexities of deposits, loans, and fee structures, ensuring that her team meets and exceeds performance targets. Her expertise in small business lending and banking relationships allows her to cultivate strong connections with clients, ultimately contributing to the bank's growth and reputation in the community.
Joanne's educational foundation, with a BA in Economics from the University of Massachusetts, complements her practical experience, enabling her to make informed decisions that drive profitability and operational efficiency. She is passionate about coaching and developing her associates, empowering them to reach their full potential while aligning with the bank's strategic objectives. Through her dynamic leadership and strategic vision, Joanne Hilger continues to make a significant impact at TD Bank, positioning the Cochituate Banking Office as a trusted financial partner in the community.
