Joan Berenguer Calvo is a seasoned telecommunications engineer with over 20 years of experience specializing in Infrastructure Technologies, currently serving as the Head of Provisión Servicios Tecnológicos (PST) at Ibercaja. In this pivotal role, Joan is at the forefront of driving innovation and digital transformation...
Joan Berenguer Calvo is a seasoned telecommunications engineer with over 20 years of experience specializing in Infrastructure Technologies, currently serving as the Head of Provisión Servicios Tecnológicos (PST) at Ibercaja. In this pivotal role, Joan is at the forefront of driving innovation and digital transformation initiatives that enhance the bank's technological framework and service delivery. His extensive expertise in ITIL and CCNP methodologies allows him to implement best practices in IT service management, ensuring that Ibercaja remains agile and responsive to the ever-evolving demands of the financial sector.
Joan leads key projects focused on optimizing telecommunications infrastructure and enhancing managed services, which are critical for maintaining seamless communication and operational efficiency within the organization. His proficiency in routing and VoIP technologies has been instrumental in streamlining processes and reducing operational costs, while his strategic approach to IT outsourcing has enabled Ibercaja to leverage external expertise effectively.
As a team leader, Joan fosters a culture of collaboration and innovation, empowering his team to excel in their roles and contribute to the bank's overarching goals. His commitment to continuous improvement and customer relationship management (CRM) ensures that Ibercaja not only meets but exceeds client expectations in a competitive market. With a keen eye on emerging technologies and trends, Joan Berenguer Calvo is poised to lead Ibercaja into a future defined by digital excellence and robust infrastructure capabilities.
