As the Sr. Director of Strategic Planning & Operations for Infrastructure + Technology at Major League Baseball (MLB), Jo Rausen plays a pivotal role in shaping the future of America’s pastime through innovative operational strategies and cutting-edge technology solutions. With a robust background in consulting...
As the Sr. Director of Strategic Planning & Operations for Infrastructure + Technology at Major League Baseball (MLB), Jo Rausen plays a pivotal role in shaping the future of America’s pastime through innovative operational strategies and cutting-edge technology solutions. With a robust background in consulting and technical operations, Jo expertly navigates the complexities of project planning and program management, ensuring that her team of technologists remains aligned and focused on delivering exceptional experiences for fans and stakeholders alike.
In her current role, Jo leads key initiatives that enhance the operational efficiency of MLB's infrastructure, leveraging her expertise in business process improvement and risk management to drive impactful change. She is instrumental in overseeing the outsourcing of critical projects, ensuring that each initiative is executed with precision and aligns with MLB's broader strategic goals. Jo’s adept stakeholder management skills enable her to cultivate strong relationships across various departments, fostering collaboration that enhances the overall effectiveness of the organization.
Among her notable projects, Jo has spearheaded the implementation of advanced business intelligence tools that provide actionable insights into fan engagement and operational performance. By utilizing her skills in requirements analysis and business analysis, she has successfully identified opportunities for growth and innovation, positioning MLB at the forefront of the sports technology landscape. Jo's passion for baseball, combined with her strategic acumen, not only drives her team's success but also contributes to the ongoing evolution of the game, making it more accessible and enjoyable for fans around the globe. Her dedication to delivering America’s pastime to the world is a testament to her commitment to excellence in every facet of her work.
