Jimmy Ho is a seasoned Supplier Manager at Standard Chartered Bank, specializing in Vendor Management and Commercial Services within the Business Software Category. With two decades of extensive experience in the technology and communications sector, Jimmy has honed his expertise in IT Vendor Management, IT...
Jimmy Ho is a seasoned Supplier Manager at Standard Chartered Bank, specializing in Vendor Management and Commercial Services within the Business Software Category. With two decades of extensive experience in the technology and communications sector, Jimmy has honed his expertise in IT Vendor Management, IT Service Operations, and IT Contact Center services. His role is pivotal in supporting the Consumer, Corporate, and Institutional Banking (CCIB) Technology and Innovation (T&I) business, where he oversees Business-as-Usual (BAU) Third Party Risk Management. This ensures compliance with Group Standards and policies while navigating the complexities of contract and commercial negotiations alongside the Global Category Manager.
As the primary Single Point of Contact (SPOC) for the Business Application category within the CCIB T&I division, Jimmy plays a crucial role in aligning vendor capabilities with the bank's strategic objectives. His responsibilities include conducting thorough risk assessments, managing supplier relationships, and driving process improvements that enhance service delivery and operational efficiency. His proficiency in ITILv3 principles and IT governance enables him to implement best practices that not only mitigate risks but also foster innovation within the organization.
Jimmy's passion for inspiring people and developing high-performing teams is evident in his approach to supplier management. He leverages his skills in outsourcing and governance to create collaborative partnerships that deliver value and drive business success. His commitment to excellence and continuous improvement positions him as a key asset in Standard Chartered Bank's mission to provide exceptional banking services while navigating the ever-evolving landscape of technology and compliance.
