Jim Wagner serves as the Managing Partner and Customer Success Leader at ConTech360, where he leverages his 26 years of extensive experience in customer success, operations, and professional services to drive transformative change in the construction technology sector. In his current role, Jim is at...
Jim Wagner serves as the Managing Partner and Customer Success Leader at ConTech360, where he leverages his 26 years of extensive experience in customer success, operations, and professional services to drive transformative change in the construction technology sector. In his current role, Jim is at the forefront of guiding construction companies through the complexities of technology adoption, ensuring they can effectively harness innovative software and hardware solutions to enhance operational efficiency and project outcomes.
Under Jim's leadership, ConTech360 has embarked on several key projects aimed at streamlining the customer journey and maximizing user adoption of cutting-edge technologies. He has successfully implemented strategic planning and execution frameworks that not only address immediate client needs but also anticipate future challenges in the rapidly evolving construction landscape. By focusing on software implementation and integration, Jim has empowered clients to navigate the myriad of choices available in the marketplace, ensuring they select the right tools that align with their business objectives.
Jim’s expertise in account management and customer relations has been instrumental in fostering long-term partnerships with clients, enabling them to realize the full potential of their technology investments. His proficiency in big data analytics and project management further enhances his ability to deliver tailored solutions that drive measurable results. As a seasoned operations leader, Jim is committed to continuous improvement and innovation, helping construction firms not only adapt to change but thrive in an increasingly competitive environment. With a keen understanding of the challenges faced by the industry, Jim Wagner is dedicated to positioning ConTech360 as a trusted advisor and partner in the journey toward digital transformation.
