Jim Keen is a seasoned executive with over 25 years of experience in the financial services sector, currently serving as the Head of Small Business Sales and Client Development at Capital One. In this pivotal role, Jim leads the charge in empowering small businesses across...
Jim Keen is a seasoned executive with over 25 years of experience in the financial services sector, currently serving as the Head of Small Business Sales and Client Development at Capital One. In this pivotal role, Jim leads the charge in empowering small businesses across the nation through innovative financial solutions, particularly leveraging the Capital One Spark card. His strategic vision has been instrumental in developing a robust sales framework that not only enhances client engagement but also drives significant revenue growth.
Under Jim's leadership, the Western US field-based sales teams have flourished, focusing on delivering tailored solutions that resonate with the unique needs of small business owners. He has successfully championed key projects that highlight the benefits of the Spark card, such as extended float periods, 2% cash rebates, and streamlined operational efficiencies. By fostering strong relationships and strategic partnerships, Jim has positioned Capital One as a trusted ally for small businesses navigating the complexities of financial management.
Jim's expertise in marketing, sales management, and strategic planning is complemented by his hands-on experience with Salesforce.com and B2B selling strategies. His ability to build and lead high-performing teams has been a cornerstone of his success, enabling him to create go-to-market strategies that are both innovative and effective. As he continues to drive initiatives that support small businesses, Jim remains committed to leveraging his extensive background to deliver exceptional value and foster growth in the ever-evolving landscape of financial services.
