As the Account Director at MCG Health, Jillian Mba plays a pivotal role in enhancing the operational efficiency and clinical outcomes of mid-level to strategic hospital clients. With over two decades of experience in acute bedside care, case management, and utilization management, Jillian leverages her...
As the Account Director at MCG Health, Jillian Mba plays a pivotal role in enhancing the operational efficiency and clinical outcomes of mid-level to strategic hospital clients. With over two decades of experience in acute bedside care, case management, and utilization management, Jillian leverages her extensive knowledge to assess hospital workflows and identify opportunities for improvement. Her current responsibilities encompass the growth, retention, and satisfaction of assigned accounts, particularly those with moderately to very complex needs.
Jillian excels in developing strong relationships across multiple levels within client organizations, ensuring that they maximize the value of MCG's licensed products. Her expertise in healthcare consulting and project management allows her to provide tailored recommendations that align with the unique challenges faced by each client. By focusing on compliance and revenue cycle management, she helps hospitals streamline their operations and enhance patient care delivery.
Key projects under Jillian’s leadership include the implementation of innovative utilization management strategies that not only improve patient outcomes but also drive cost efficiencies for healthcare providers. Her proficiency in electronic health records (EHR) and clinical strategy further empowers her to guide clients through the complexities of modern healthcare environments. Jillian's commitment to fostering collaborative partnerships and her adeptness at navigating the intricacies of healthcare management make her an invaluable asset to MCG Health and its clients. Through her strategic insights and hands-on approach, she continues to make a significant impact on the healthcare landscape, ensuring that hospitals are well-equipped to meet the evolving needs of their patient populations.