Jessica Serna serves as the Market Clinical Resource Director for Abrazo Health System in the Phoenix Market, where she leverages her extensive expertise in healthcare leadership to drive transformative initiatives focused on patient safety, quality improvement, and supply expense management. With a robust background as...
Jessica Serna serves as the Market Clinical Resource Director for Abrazo Health System in the Phoenix Market, where she leverages her extensive expertise in healthcare leadership to drive transformative initiatives focused on patient safety, quality improvement, and supply expense management. With a robust background as an Archer Graduate Fellow, Jessica is adept at navigating the complexities of health policy and clinical research, making her a formidable advocate for innovative healthcare solutions.
In her current role, Jessica employs a visionary strategy that emphasizes value analysis, enabling Abrazo Health to enhance the quality of care delivered to patients while simultaneously optimizing resource allocation. Her leadership is pivotal in fostering interdisciplinary collaboration among clinical teams, ensuring that best practices in nursing and patient safety are consistently upheld. Key projects under her direction include the implementation of evidence-based protocols aimed at reducing hospital-acquired infections and enhancing patient outcomes, as well as initiatives to streamline supply chain processes that contribute to overall cost efficiency.
Jessica’s commitment to operational excellence is matched by her passion for community engagement, as she actively seeks to integrate social services into healthcare delivery. Her ability to cultivate relationships across various sectors of the healthcare landscape not only strengthens Abrazo Health's position in the market but also enriches the communities it serves. With a focus on continuous improvement and a deep understanding of the healthcare ecosystem, Jessica Serna is a driving force in shaping the future of healthcare at Abrazo Health.
