Jessica Erhart is a seasoned Community Manager at Asana, specializing in the Asia-Pacific (APAC) region, where she leverages over 12 years of experience to cultivate vibrant brand communities. In her current role, Jessica is instrumental in the growth and engagement of the Asana Together community...
Jessica Erhart is a seasoned Community Manager at Asana, specializing in the Asia-Pacific (APAC) region, where she leverages over 12 years of experience to cultivate vibrant brand communities. In her current role, Jessica is instrumental in the growth and engagement of the Asana Together community program, focusing on the recruitment, activation, and retention of community members. Her expertise in community strategy allows her to align global Asana initiatives with the unique needs of local customer communities, ensuring that each engagement resonates with its audience.
Jessica’s key projects include the orchestration of Asana's flagship community event, "Asana Together World," where she brings together customer advocates and community members to share insights, best practices, and foster collaboration. Her adeptness in delivering both in-person and online events, including webinars, ensures that Asana's community remains engaged and informed, regardless of geographical barriers.
In addition to her event management skills, Jessica excels in social media management and online community engagement, utilizing data analytics to drive strategies that enhance user experience and satisfaction. Her background in social customer service and volunteer communities further enriches her approach, allowing her to build meaningful connections that empower users and amplify brand loyalty. With a strong focus on leadership development and team collaboration, Jessica is dedicated to creating a thriving ecosystem where Asana users can connect, learn, and grow together.
