Jessica Bolson currently serves as the Box Office/Administrative Assistant at Movie Tavern Inc., where she plays a pivotal role in enhancing the customer experience and ensuring smooth operational processes. With three years of experience in the entertainment industry, Jessica has developed a robust skill set...
Jessica Bolson currently serves as the Box Office/Administrative Assistant at Movie Tavern Inc., where she plays a pivotal role in enhancing the customer experience and ensuring smooth operational processes. With three years of experience in the entertainment industry, Jessica has developed a robust skill set that encompasses administrative assistance, cash handling, and customer service excellence. Her proficiency in operating the Vista ticketing system allows her to efficiently process and verify credit card and cash transactions, ensuring accuracy in all financial dealings.
In her role, Jessica is not only responsible for managing ticket sales and refunds but also for providing exceptional support to both patrons and staff. She adeptly answers box office inquiries, guiding customers through ticket issues and helping them navigate seating diagrams to find their ideal viewing spots. Her strong communication skills enable her to address customer concerns effectively, contributing to a positive reputation for Movie Tavern Inc. in the competitive entertainment landscape.
Jessica's expertise extends beyond day-to-day operations; she actively participates in employee training and development, fostering a collaborative environment among full-time and part-time staff. Her multitasking abilities and keen attention to detail ensure that all administrative tasks, from data entry to cash management, are executed with precision. Additionally, Jessica leverages her knowledge of social media to engage with customers and promote upcoming events, further enhancing the theater's visibility and customer engagement. Through her dedication and professional insights, Jessica Bolson continues to be an invaluable asset to Movie Tavern Inc., driving operational success and customer satisfaction.
