Jerry Sheer serves as the Vice President and Global Head of ServiceNow at Wipro, where he brings over 30 years of leadership experience in technology to the forefront of the ServiceNow ecosystem. With a strong execution-focused mindset, Jerry excels at aligning customer needs with value-driven...
Jerry Sheer serves as the Vice President and Global Head of ServiceNow at Wipro, where he brings over 30 years of leadership experience in technology to the forefront of the ServiceNow ecosystem. With a strong execution-focused mindset, Jerry excels at aligning customer needs with value-driven technologies, ensuring that organizations can leverage ServiceNow's capabilities to enhance their operational efficiency and service delivery. His journey over the last 15 years has been deeply intertwined with ServiceNow, beginning as a large Managed Service Provider (MSP) customer, transitioning to a senior leadership role at ServiceNow, and subsequently leading the Americas region.
In his current role as the Global Practice Head for ServiceNow-iDEAS, the application and data group at Wipro, Jerry is responsible for spearheading innovative projects that harness the power of SaaS solutions and IT Service Management. His expertise in software development, agile methodologies, and managed services positions him as a thought leader in the industry. Jerry’s leadership is characterized by his ability to foster collaboration among cross-functional teams, driving professional services that meet and exceed client expectations.
Key projects under his guidance include the implementation of scalable ServiceNow solutions that streamline business processes and improve user experiences across various sectors. Jerry’s commitment to excellence and his strategic vision are pivotal in navigating the complexities of digital transformation, making him a valuable asset to Wipro and its clients as they embark on their journey toward enhanced operational agility and innovation.
