Jerry Hess is a seasoned IT Operations and Engineering Manager at Hennepin County, bringing over two decades of comprehensive experience in IT strategy, operations, and service delivery. In his current role, he spearheads the county's FinOps/Cloud Cost Management practice, where he is instrumental in optimizing...
Jerry Hess is a seasoned IT Operations and Engineering Manager at Hennepin County, bringing over two decades of comprehensive experience in IT strategy, operations, and service delivery. In his current role, he spearheads the county's FinOps/Cloud Cost Management practice, where he is instrumental in optimizing cloud expenditures and ensuring that financial operations align with the county's broader IT strategy. His expertise in financial operations not only enhances cost efficiency but also drives innovation in cloud service utilization, allowing Hennepin County to leverage technology effectively while managing resources prudently.
In addition to his focus on FinOps, Jerry leads a team of IT architects dedicated to developing technology plans and roadmaps that address specific business needs across six critical domains: Infrastructure, Networking, Data, Applications, Endpoint/Mobile, and Cybersecurity. His leadership in IT Architecture Services ensures that Hennepin County remains at the forefront of technological advancements, enabling seamless integration and robust solutions tailored to the county's operational requirements.
With certifications in CISSP-ISSMP, ITIL v3 Expert, ISO 20000 Foundation Bridge, and ISO 27002 Information Security Foundation, Jerry is well-equipped to navigate the complexities of IT Service Management and Cybersecurity. His extensive experience in ITIL-related technical infrastructure operations further solidifies his role as a key player in driving organizational change and enhancing operational efficiency. Jerry’s commitment to continuous improvement and strategic foresight positions him as a vital asset to Hennepin County, ensuring that IT services not only meet current demands but also anticipate future challenges in an ever-evolving technological landscape.
