Jennifer Weber is a dedicated Front Office Assistant at OSF HealthCare, where she leverages over twenty years of administrative experience to enhance the efficiency of a bustling pediatrician’s office. In her role, she is instrumental in managing the check-in and check-out processes for patients, ensuring...
Jennifer Weber is a dedicated Front Office Assistant at OSF HealthCare, where she leverages over twenty years of administrative experience to enhance the efficiency of a bustling pediatrician’s office. In her role, she is instrumental in managing the check-in and check-out processes for patients, ensuring a seamless experience for families navigating the healthcare system. With a strong emphasis on scheduling, Jennifer expertly coordinates appointments for five practitioners, utilizing her proficiency in Electronic Medical Records (EMR) to maintain accurate and up-to-date patient information.
Jennifer’s cheerful demeanor and positive attitude have not only made her a beloved member of the team but also a vital asset in high-pressure situations. Her ability to multi-task effectively allows her to handle various responsibilities, from scanning and faxing documents to managing phone communications with grace and professionalism. Her exceptional phone manner and communication skills ensure that patients and their families feel welcomed and informed, fostering a supportive environment in the pediatric office.
In addition to her administrative skills, Jennifer possesses a keen understanding of medical terminology, which enhances her ability to assist practitioners and patients alike. Her experience in stressful situations has honed her ability to remain calm and focused, making her an invaluable team player in a fast-paced healthcare setting. As she continues to contribute to the success of OSF HealthCare, Jennifer remains committed to providing outstanding service, embodying the organization’s mission to deliver compassionate care to every patient.
