Jennifer Petsu serves as the Senior Vice President and Third Party Risk Management Director at Customers Bank, where she leverages her extensive experience in risk management to enhance the bank's vendor oversight processes. With a strong foundation in the banking industry, Jennifer is adept at...
Jennifer Petsu serves as the Senior Vice President and Third Party Risk Management Director at Customers Bank, where she leverages her extensive experience in risk management to enhance the bank's vendor oversight processes. With a strong foundation in the banking industry, Jennifer is adept at navigating the complexities of third-party risk, ensuring that all vendor relationships align with regulatory requirements and organizational objectives. Her role involves collaborating closely with various lines of business to conduct thorough vendor reviews and implement ongoing monitoring strategies that support the entire vendor lifecycle.
Jennifer's expertise in due diligence and compliance is instrumental in identifying potential risks associated with third-party partnerships. She utilizes her knowledge of contract management and contract law to ensure that all vendor agreements meet the bank's standards and mitigate any associated risks. Her proficiency in tools like SAP and Google Analytics further enhances her ability to analyze vendor performance and compliance metrics, allowing for informed decision-making.
Key projects under Jennifer's leadership include the development and implementation of a comprehensive vendor risk assessment framework that integrates best practices and industry standards. This initiative not only strengthens the bank's risk posture but also fosters a culture of accountability and transparency in vendor management. Jennifer's commitment to public speaking and leadership in risk management forums positions her as a thought leader in the industry, where she actively shares insights on emerging trends and regulatory changes impacting third-party risk. With a Master’s Degree in Public Administration from Villanova University, Jennifer combines academic rigor with practical experience, making her a valuable asset to Customers Bank and the broader financial services community.
