Jennifer Gaines is a seasoned Senior UX Researcher currently serving as the Lead UX Researcher at Accessible Community, where she leverages her extensive expertise to enhance user experiences across various digital platforms. With a strong commitment to inclusivity, Jennifer plays a pivotal role in ensuring...
Jennifer Gaines is a seasoned Senior UX Researcher currently serving as the Lead UX Researcher at Accessible Community, where she leverages her extensive expertise to enhance user experiences across various digital platforms. With a strong commitment to inclusivity, Jennifer plays a pivotal role in ensuring that products are accessible to all users, particularly those with disabilities. Her passion for crafting exceptional user experiences drives her to engage deeply with users, employing methodologies such as user interviews, usability testing, and surveys to gather valuable insights that inform design decisions.
At Accessible Community, Jennifer leads key projects that focus on improving the usability and functionality of digital tools aimed at enhancing community engagement. One of her notable initiatives includes the Loca11y project, where she volunteers her time to advocate for local accessibility issues through user-centered design practices. By collaborating closely with stakeholders and conducting thorough stakeholder interviews, she ensures that the needs and preferences of diverse user groups are at the forefront of product development.
Jennifer's proficiency in tools like Figma allows her to translate research findings into actionable design solutions, fostering a seamless user experience. Her background in media relations and social media further enriches her approach, enabling her to effectively communicate research outcomes and advocate for user needs within the organization. With a blend of analytical skills and creative problem-solving, Jennifer is dedicated to driving product innovation that not only meets business objectives but also significantly improves the lives of users.
