As the President and Founder of Plus One Hospitality, Jennifer Burgess brings over a decade of invaluable experience from her tenure with two of New York City's most esteemed restaurateurs, Jean-Georges Vongerichten and Danny Meyer. Her extensive background spans all facets of front-of-house service and...
As the President and Founder of Plus One Hospitality, Jennifer Burgess brings over a decade of invaluable experience from her tenure with two of New York City's most esteemed restaurateurs, Jean-Georges Vongerichten and Danny Meyer. Her extensive background spans all facets of front-of-house service and management, equipping her with a comprehensive understanding of the hospitality landscape. At Plus One Hospitality, Jennifer leads a dynamic consulting firm that specializes in operational evaluation, development, and training tailored for a diverse array of clients, including luxury hotels, upscale restaurants, vibrant bars, and exclusive private clubs.
Under her leadership, Plus One Hospitality has successfully partnered with prestigious brands such as Four Seasons Hotels & Resorts, providing bespoke solutions that enhance service quality and operational efficiency. Jennifer's expertise in operations management and restaurant management allows her to identify unique challenges and implement strategic initiatives that drive performance improvements. Her commitment to excellence is evident in her hands-on approach to training, where she cultivates high-performing teams capable of delivering exceptional customer service.
Jennifer’s passion for the hospitality industry is matched by her dedication to fostering a culture of continuous learning and development. She believes that empowering staff through tailored training programs not only enhances guest experiences but also elevates the overall brand reputation. With a keen eye for detail and a deep understanding of industry trends, Jennifer Burgess is at the forefront of shaping the future of hospitality, ensuring that her clients not only meet but exceed the expectations of their discerning clientele.
