As the Director of Client Development & Strategic Growth at Jenner & Block, Jenna Schiappacasse plays a pivotal role in shaping the firm’s approach to client engagement and strategic initiatives. With nearly two decades of experience in the legal industry, Jenna combines her deep understanding...
As the Director of Client Development & Strategic Growth at Jenner & Block, Jenna Schiappacasse plays a pivotal role in shaping the firm’s approach to client engagement and strategic initiatives. With nearly two decades of experience in the legal industry, Jenna combines her deep understanding of legal marketing with a creative flair to drive impactful client-focused strategies. At Jenner & Block, an AmLaw 100 firm renowned for its commitment to excellence, she collaborates closely with attorneys and firm leadership to enhance service delivery, foster client loyalty, and ultimately drive revenue growth.
Jenna leads a dynamic team dedicated to identifying and capitalizing on opportunities that not only improve client satisfaction but also elevate the overall client experience. Her expertise in digital marketing, including SEO and social media marketing, allows her to craft compelling brand messaging that resonates with clients and prospects alike. Additionally, her proficiency in customer relationship management (CRM) systems ensures that the firm maintains strong connections with its clientele, facilitating personalized communication and engagement.
Key projects under Jenna’s leadership include the development of innovative event planning initiatives that not only showcase the firm’s legal expertise but also create meaningful networking opportunities for clients. By leveraging data-driven insights and strategic marketing techniques, Jenna is instrumental in positioning Jenner & Block as a thought leader in the legal space, ensuring that the firm remains at the forefront of client development and strategic growth in an ever-evolving industry landscape. Her passion for excellence and commitment to fostering collaborative client teams underscore her role as a vital asset to the firm’s ongoing success.
