Jenna Francesconi serves as the Operations Supervisor at PTC's Corporate Experience Center, where she plays a pivotal role in delivering exceptional, tailored experiences for customers and partners. With a strong foundation in marketing and operations management, Jenna is adept at overseeing key projects from inception...
Jenna Francesconi serves as the Operations Supervisor at PTC's Corporate Experience Center, where she plays a pivotal role in delivering exceptional, tailored experiences for customers and partners. With a strong foundation in marketing and operations management, Jenna is adept at overseeing key projects from inception to completion, ensuring that each initiative aligns with PTC’s commitment to innovation and customer satisfaction. Her expertise in hybrid and live events has been instrumental in creating engaging environments that foster meaningful interactions and drive sales enablement.
In her current role, Jenna is responsible for implementing process-driven methods that enhance operational efficiency and consistency across all customer touchpoints. She is recognized for her proactive approach to problem-solving, which has led to significant improvements in service delivery and customer engagement. By leveraging her skills in budget management and marketing strategy, Jenna ensures that each project not only meets but exceeds expectations while remaining within financial parameters.
Jenna is also a champion of inclusivity and diversity within the workplace, fostering a culture that values employee contributions and inspires innovation. Her ability to build and maintain relationships with stakeholders at all levels has been crucial in driving collaborative efforts that enhance the overall corporate experience. As she continues to lead initiatives that prioritize customer service and operational excellence, Jenna remains committed to positioning PTC as a leader in the industry, dedicated to delivering world-class experiences that resonate with clients and partners alike.
