Jenn Copeland is a seasoned leader at Mastercard, currently serving as the Director of Product Development for Cyber & Intelligence. With over a decade of experience in product development and operations, Jenn has established herself as a self-starting professional adept at navigating complex matrix organizations....
Jenn Copeland is a seasoned leader at Mastercard, currently serving as the Director of Product Development for Cyber & Intelligence. With over a decade of experience in product development and operations, Jenn has established herself as a self-starting professional adept at navigating complex matrix organizations. Her role is pivotal in advancing the small business cyber and security product development pipeline, where she leverages her expertise to identify innovative product solutions that align with customer needs and market trends.
One of Jenn's key projects involved spearheading a comprehensive research initiative in collaboration with an external partner. This effort focused on understanding the unique cyber and security challenges faced by small businesses, including their purchasing habits and the evolving threat landscape. By analyzing these insights, Jenn has been instrumental in shaping product strategies that not only address the immediate concerns of small business owners but also build long-term trust with reliable partners in the cybersecurity space.
Her skill set encompasses crisis communications, team leadership, and business analysis, enabling her to effectively manage vendor relationships and foster collaboration across departments. Jenn’s strong communication skills and leadership acumen empower her to drive key business initiatives, ensuring that Mastercard remains at the forefront of cybersecurity solutions tailored for small enterprises. As she continues to innovate in this critical area, Jenn is committed to enhancing the security posture of small businesses, ultimately contributing to a safer digital ecosystem.