Jenil Gandhi is a highly accomplished Senior Software Engineer at Amazon, leveraging over eight years of extensive experience in backend engineering to drive innovation in e-commerce and customer trust initiatives. With a master’s degree in Computer Science, Jenil has honed a robust skill set that...
Jenil Gandhi is a highly accomplished Senior Software Engineer at Amazon, leveraging over eight years of extensive experience in backend engineering to drive innovation in e-commerce and customer trust initiatives. With a master’s degree in Computer Science, Jenil has honed a robust skill set that encompasses the development of backend distributed systems and scalable machine learning infrastructure. His current role focuses on the Investigation Automation Platform within the Customer Trust and Safety domain, where he has made significant contributions by designing and developing a multi-tenant platform that automates investigation tasks for risk management teams. This cutting-edge system enables teams to seamlessly integrate various data signals into machine learning models and heuristic rules, streamlining the evaluation process for incoming investigation tasks.
Since its launch, the platform has transformed the operational efficiency of risk management teams, allowing for quicker and more accurate assessments of potential threats. Jenil's expertise in technologies such as Amazon Elastic MapReduce (EMR), Apache Kafka, and Amazon Kinesis has been instrumental in building a resilient architecture that supports high-volume data processing. His proficiency in programming languages like Python and Java, combined with a deep understanding of distributed file systems, has empowered him to create scalable solutions that meet the dynamic needs of the e-commerce landscape.
In addition to his technical skills, Jenil's domain knowledge in content moderation techniques and customer trust strategies positions him as a key player in enhancing user safety and satisfaction on Amazon's platforms. His commitment to leveraging technology for risk management continues to drive impactful results, making him a valuable asset in the ever-evolving tech industry.
