Jen Phillips serves as a Senior Consultant at E.G. Training & Consultancy for Fire Services, where she plays a pivotal role in enhancing communication strategies within emergency services. With a specialized focus on developing communication skills for both adults and children, Jen is dedicated to...
Jen Phillips serves as a Senior Consultant at E.G. Training & Consultancy for Fire Services, where she plays a pivotal role in enhancing communication strategies within emergency services. With a specialized focus on developing communication skills for both adults and children, Jen is dedicated to improving the engagement between fire service personnel and the communities they serve. Her expertise in PR and media skills, coupled with her proficiency in presentation skills, enables her to create impactful training programs that resonate with diverse audiences.
At E.G. Training, Jen leads key projects such as Firesetting Intervention and Firesetting Communication Skills Development, which are designed to equip fire service staff with the necessary tools to effectively address and manage incidents involving firesetting behaviors. Through her innovative training development and delivery, she empowers emergency responders to communicate more effectively, fostering trust and collaboration with the public.
In addition to her core projects, Jen also focuses on Sponsorship Development Training, helping fire services to cultivate partnerships that enhance their community outreach and resource capabilities. Her background in adult education and special education allows her to tailor training sessions to meet the unique needs of various learners, ensuring that all participants can engage meaningfully with the material.
With a skill set that includes risk assessment, incident command, and coaching, Jen Phillips is not only a trainer but also a mentor who inspires confidence and competence in emergency service professionals. Her commitment to fostering effective communication within the fire services is instrumental in building safer, more connected communities.
